PlatformQR

Legal

Terms of Service

Last updated: 30 April 2026

1. About PlatformQR

PlatformQR provides QR code generation, QR styling, dynamic redirects, scan analytics, API access, and related subscription features. By using PlatformQR, you agree to these Terms and any policies linked from them.

2. Your Account and Responsibility

You are responsible for keeping your login details secure, for all activity on your account, and for all QR codes, links, destinations, campaigns, API calls, content, and materials created or managed through your account. You must provide accurate account and billing information and keep it up to date.

3. QR Codes, Links, and User Content

You are solely responsible for the destinations, files, websites, products, services, claims, promotions, and content connected to your QR codes. PlatformQR does not endorse, verify, monitor, or control user destinations. You must ensure your QR codes and destinations are lawful, accurate, safe, and suitable for your audience.

4. Prohibited Use

You must not use PlatformQR, or allow anyone else to use PlatformQR, for:

  • phishing, scams, impersonation, credential harvesting, fraud, or misleading redirects;
  • malware, spyware, ransomware, harmful downloads, or attempts to compromise systems;
  • unlawful, defamatory, abusive, hateful, exploitative, adult, violent, or infringing content;
  • spam, unsolicited marketing, deceptive advertising, or unlawful tracking;
  • infringing intellectual property, privacy, publicity, consumer protection, or data protection rights;
  • overloading, scraping, reverse engineering, bypassing limits, or interfering with PlatformQR security or availability.

5. Suspension, Removal, and Enforcement

We may suspend or remove QR codes, redirects, API keys, accounts, or access where we reasonably believe there is unlawful use, abuse, security risk, payment failure, policy breach, or harm to PlatformQR, users, third parties, or the public. We may cooperate with payment processors, hosting providers, abuse-reporting services, regulators, or law enforcement where legally required or reasonably necessary.

6. Billing, Subscriptions, and Refunds

Paid plans renew automatically until canceled. Billing is handled by Stripe, and your use of Stripe checkout or billing portal may also be subject to Stripe's terms. Feature access is tied to your current subscription status and may be downgraded, limited, or paused if payment fails, a subscription is canceled, a refund is issued, or usage exceeds plan limits. Unless required by law or expressly stated otherwise, fees are non-refundable for billing periods already started.

7. API Access and Usage Limits

API access is provided only on eligible plans and must be used within documented limits. You are responsible for safeguarding API keys and for all activity using your keys. We may rotate, suspend, throttle, or revoke API keys where needed for security, abuse prevention, plan enforcement, or service reliability.

8. Availability, Analytics, and Changes

We aim to provide a reliable service, but we do not guarantee uninterrupted access, error-free operation, permanent availability of any QR code, exact analytics accuracy, or that every scan can be detected. Analytics may be affected by browsers, privacy settings, network conditions, ad blockers, device settings, third-party outages, or abuse-prevention measures. We may update, change, suspend, or discontinue features where reasonably necessary for security, compliance, reliability, product improvement, or business reasons.

9. Third-Party Services

PlatformQR relies on third-party providers such as Supabase, Stripe, Vercel, Resend, domain/DNS providers, email providers, and analytics or infrastructure services. We are not responsible for third-party services, outages, decisions, fees, terms, data handling, or failures outside our reasonable control.

10. Intellectual Property

PlatformQR, its software, branding, design, and documentation are owned by us or our licensors. You retain ownership of your own content and destination materials, but you grant us the limited rights needed to host, process, display, redirect, secure, and operate your QR codes and account features.

11. No Warranties

To the fullest extent permitted by law, PlatformQR is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, non-infringement, availability, accuracy, or security. You use PlatformQR at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive loss, loss of profit, loss of revenue, loss of goodwill, loss of data, business interruption, failed campaigns, missed scans, incorrect analytics, blocked redirects, third-party claims, or losses caused by user destinations or third-party services. Our total liability for any claim relating to PlatformQR is limited to the amount you paid us for the service in the three months before the claim arose, or £100 if you used a free plan.

13. Indemnity

You agree to indemnify and hold PlatformQR harmless from claims, losses, liabilities, damages, costs, and expenses arising from your QR codes, destinations, content, campaigns, API usage, breach of these Terms, unlawful activity, or infringement of third-party rights.

14. Consumer Rights

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your mandatory consumer rights.

15. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will take reasonable steps to notify users. Continued use of PlatformQR after changes take effect means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, unless consumer law requires otherwise.

17. Contact

Support: support@platformqr.com